1. Introduction
At Legendary Travels, we are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When booking or inquiring, we may collect your name, email address, phone number, mailing address, passport details, and other identifiers.
- Financial Information: To process payments, we may collect payment details, including credit card information or mobile payment details.
- Travel Preferences: We may gather information about your travel preferences, such as preferred destinations, travel history, and accommodation choices.
- Usage Data: Our website and online services may collect information about your interactions with us, including IP addresses, device information, browsing activities, and other analytics data.
3. How We Use Your Information
We use the information we collect for purposes such as:
- Booking and Fulfillment: To arrange and process your travel bookings, including flights, hotels, car rentals, and other services.
- Customer Service: To respond to inquiries, provide support, and improve client satisfaction.
- Marketing and Promotions: To send you updates, special offers, and promotional materials about our services, only if you have opted in to receive such communications.
- Internal Operations: To analyze usage, improve website functionality, and enhance the quality of our services.
- Legal and Compliance Purposes: To comply with applicable laws and regulations, or to protect our rights, privacy, and safety or those of our clients and partners.
4. Sharing of Information
We may share your information with:
- Travel Service Providers: Such as airlines, hotels, insurance companies, and car rental agencies to facilitate your bookings.
- Payment Processors: To securely process transactions.
- Marketing Partners: We may collaborate with reputable marketing agencies to provide special offers if consent is given.
- Legal Authorities: If required by law, we may share information to comply with legal obligations or respond to lawful requests by government authorities.
5. Data Security
We implement appropriate security measures, including encryption, access controls, and secure servers, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, such as:
- Access and Correction: You may request access to, correction, or deletion of your personal information.
- Opt-Out: You may choose to unsubscribe from our marketing communications at any time.
- Data Portability: Request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at info@legendarytravels.com.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze usage, and improve functionality. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites, so we encourage you to review their privacy policies before engaging with them.
9. Children’s Privacy
Legendary Travels does not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13 without verification of parental consent, we will delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
11. Contact Us
For any questions about this Privacy Policy, please contact us:
- Email: info@legendarytravels.com
- Phone: +254 722 110799 (Kenya), +256 778 886151 (Uganda)